Responsible Gambling
CrownSlots is committed to providing a safe and enjoyable gaming environment. We believe gambling should always be a fun activity, never a source of financial or personal harm. This page outlines the tools and resources available to help you stay in control.
Our Responsible Gambling Principles
- We strictly prohibit gambling by anyone under 18 years of age.
- We never offer credit to players for the purpose of gambling.
- We support the right to self-exclude from all gambling activity.
- We train all staff to identify and assist at-risk players.
- We donate to and promote responsible gambling organisations.
Responsible Gambling Tools
All of the following tools are available free of charge through your account settings:
| Tool | Description |
|---|---|
| Deposit Limits | Set daily, weekly or monthly deposit caps to control your spending. |
| Loss Limits | Restrict the amount you can lose over a set time period. |
| Session Time Limits | Set a maximum session duration after which you'll be automatically logged out. |
| Cool-Off Period | Take a short break from gambling (24 hours to 6 weeks) without closing your account. |
| Self-Exclusion | Permanently exclude yourself from CrownSlots for a minimum of 6 months. |
| Reality Check | Receive regular pop-up reminders showing how long you have been playing. |
Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you care about, please seek help immediately:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Lying to friends or family about gambling habits
- Neglecting work, studies or personal responsibilities
- Borrowing money or selling possessions to fund gambling
- Feeling anxious, irritable or depressed when not gambling
Support Organisations
If you need help, please reach out to one of the following organisations:
- BeGambleAware.org – Free, confidential support and advice
- Gambling Therapy – International online support
- GamCare – Information, advice and support
- National Gambling Helpline (Australia): 1800 858 858 (free, 24/7)
Contact Us
To activate any of the responsible gambling tools listed above, or to speak with a member of our welfare team, please contact us at or via live chat.